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Horlio Privacy Policy

Last Updated: July 3, 2025

Your privacy and the security of your data are fundamental to the way we operate at Horlio. This policy explains in detail what information we collect, how we use it, and how we keep it safe. We are committed to being transparent and responsible stewards of your data.

Our Privacy Promise to You (The Short Version)

This is a summary of our core privacy commitments. The full legal details follow below.

  • We only collect what we need. We collect the minimum information necessary to create and manage your workspace, provide our services, and process payments.
  • You own and control your Mission Data. The LinkedIn data processed by our AI Agent for your missions is your data. We only access it to execute your missions and will never share it or use it for other purposes.
  • We will never sell your personal data. Period.
  • We use trusted, best-in-class partners. We use industry leaders like Stripe for payment processing. We don't see or store your credit card details.
  • Security is built-in. We use industry-standard security measures, including high-quality proxies and encryption, to protect your workspace and data.
  • You have rights over your data. You can request to access, correct, or delete your personal data at any time by contacting us.

Full Privacy Policy Details

This notice describes how we collect and process users’ data through the Horlio website and platform (“Platform”). The terms “we”, “us”, and “our” refer to ever-growing GmbH.

We are committed to safeguarding the privacy of our users. We will not misuse your data.

Controller Details

ever-growing GmbH
Registered address: Windhagerstraße 9, 84489 Burghausen, Germany
Contact email address: hello@horlio.com

Please note, that this privacy notice covers our processing activities as a data controller. Whenever you collect and otherwise process information from LinkedIn profiles and messages via the Platform, our role is a data processor on your behalf. You as a data controller are responsible for processing LinkedIn data in accordance with applicable data protection requirements.

1. What Information We Collect and Why

  • Workspace Information: When you register, we collect your name, email, and password to create and secure your workspace.
  • Mission & Data: To run your missions, our AI Agent processes LinkedIn data based on the instructions you provide in your Mission Context. This may include profile information and post content. This data belongs to you and is used solely for your mission's execution.
  • Payment Information: When you subscribe, our secure third-party payment processor (Stripe) collects your payment information. Horlio does not store or have direct access to your credit card details.
  • Communications: When you contact our support or sales teams, we keep a record of that conversation to help you and improve our service.
  • Device & Usage Information: We collect standard technical information (like your browser type and IP address) to monitor for security threats, prevent fraud, and improve our platform's performance.
  • LinkedIn Data: It's important to be clear: our AI Agent accesses and processes publicly available information from LinkedIn on your behalf, according to your mission's instructions. We do not store private messages or other non-public data from your LinkedIn account.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Services: To create and manage your workspace, operate the AI Agent, process payments, and provide customer support.
  • To Improve and Personalize the Services: To understand user behavior, analyze performance, troubleshoot issues, and develop new features.
  • To Communicate With You: To send service-related announcements, updates, security alerts, and administrative messages.
  • For Security and Compliance: To protect our Services, prevent fraud, enforce our terms, and comply with legal obligations.

3. Third-Party Access to Information

We use trusted third-party software providers for essential services like analytics, client relationship management, cloud hosting, and payment processing. These providers process personal data based on our instructions only and are bound by strict confidentiality agreements. We may also disclose information if required by law, such as in response to a court order, or in the event of a business transfer like a merger or acquisition.

4. Your Rights (GDPR)

As a user, you have the following rights regarding your personal data:

  • The right to object to the processing of your information for our legitimate interests.
  • The right to access a copy of your information that we hold.
  • The right to rectify any inaccurate or incomplete information.
  • The right to restrict the processing of your information under certain conditions.
  • The right to have your personal data deleted (the "right to be forgotten").
  • The right to data portability, allowing you to receive your data in a machine-readable format.

To exercise any of these rights, please contact us at hello@horlio.com. You also have the right to lodge a complaint with a competent data protection authority.

5. How We Secure Your Information

We take the security of your data and your LinkedIn account very seriously. We implement a multi-layered security strategy that includes:

  • Technical Safeguards: We use industry-standard encryption for data in transit and at rest. Access to sensitive data is strictly limited to authorized personnel.
  • Seat Safety Features: Horlio is designed with platform safety in mind. This includes a mandatory account warm-up process for new seats and the use of high-quality, dedicated proxies for each seat to ensure your activity appears natural and secure.
  • Secure Third-Party Providers: We partner with leading, security-focused service providers for critical functions like payment processing and cloud hosting.
  • Regular Reviews: We continually review and update our security practices to protect against emerging threats.

6. Changes to This Notice

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top.