FAQs2024-11-25T08:48:42-05:00

FAQs

Can I use Horlio on mobile devices?2024-11-20T00:02:36-05:00

While Horlio is optimized for desktop use, you can access the platform on mobile browsers. However, for the best experience, we recommend using a desktop browser.

Do I need any technical skills to use Horlio?2024-11-20T00:02:21-05:00

No technical skills are required. Horlio is designed to be user-friendly, with an intuitive interface and easy setup process. If you need assistance, our support team is ready to help.

Is Horlio compliant with GDPR and other data protection regulations?2024-11-20T00:04:33-05:00

Yes, we are committed to protecting your data and comply with GDPR and other international data protection laws. You can read more in our Privacy Policy.

Does Horlio support multiple languages?2024-11-20T00:02:52-05:00

Yes, Horlio supports multiple languages for AI-generated comments. You can select your preferred language in the settings to engage with your audience effectively.

Is Horlio compliant with LinkedIn’s policies?2024-11-19T23:52:22-05:00

Yes, Horlio is designed to operate within LinkedIn’s guidelines. Our smart automation algorithms mimic natural human behavior to ensure your account remains safe and compliant. We prioritize your security and adhere to all relevant policies.

Do you have multi-level subscription plans?2024-11-19T23:54:43-05:00

Currently, we offer two main plans: the Freemium plan and the Premium Suite. For teams and agencies, we provide the option to add additional team members for $49 per month per member.

What features are included in the Freemium plan?2024-11-19T23:55:43-05:00

The Freemium plan includes:

  • Access to AI Comment Generator (10 comments per day)
  • LinkedIn Comment Optimizer
  • Basic analytics to track engagement
Do I need a LinkedIn Sales Navigator subscription to use Horlio?2024-11-19T23:55:16-05:00

No, Horlio does not require a LinkedIn Sales Navigator subscription. Our platform works with standard LinkedIn accounts. However, certain advanced LinkedIn features may enhance your experience.

How can I automate my LinkedIn outreach with Horlio?2024-11-19T23:52:55-05:00

You can automate your LinkedIn outreach by uploading your target prospect list to Horlio and customizing AI-powered comments to engage with them. Our platform automates the commenting process, allowing you to interact with up to 200 prospects daily.

Can I white-label Horlio for my clients?2024-11-20T00:00:52-05:00

Absolutely, we do offer a white-label version of Horlio. For custom needs, please contact our sales team at sales@horlio.com.

What is LinkedIn automation?2024-11-19T23:51:38-05:00

LinkedIn automation refers to the use of software tools to automate repetitive tasks on LinkedIn, such as sending connection requests, messaging, and engaging with content. This helps professionals save time and increase efficiency while maintaining consistent engagement with their network.

How much does Horlio cost?2024-11-19T23:53:15-05:00

Horlio offers a Freemium plan that is free to use, as well as a Premium Suite priced at $99 per month. The Premium Suite unlocks unlimited AI-generated comments, advanced automation features, and comprehensive analytics

Can I test all the features during the free trial?2024-11-19T23:52:36-05:00

Currently, our free trial provides access to the Person-Based Comments feature, which is our primary offering at this time. As we continue to develop and release new features, we aim to include them in future trials.

Can I cancel my subscription at any time?2024-11-19T23:55:01-05:00

Absolutely. You can upgrade, downgrade, or cancel your subscription at any time through your account settings. There are no long-term contracts or cancellation fees.

 

What happens to my data if I cancel my account?2024-11-20T00:05:26-05:00

If you cancel your account, you can request that all your data be deleted from our servers. We will securely erase your information in compliance with data protection regulations.

How does Horlio ensure compliance with LinkedIn’s policies?2024-11-20T00:05:42-05:00

Horlio is designed to operate within LinkedIn’s guidelines by mimicking natural human behavior and adhering to activity limits. We continuously monitor LinkedIn’s policies to ensure ongoing compliance and account safety.

Can I customize the AI-generated comments?2024-11-19T23:56:41-05:00

Yes, you can customize the tone, language, and style of the AI-generated comments to align with your brand voice. You can also include personalization tokens such as [First Name] or [Company Name].

What kind of customer support does Horlio offer?2024-11-20T00:03:17-05:00

We offer round-the-clock customer support to assist you with any questions or issues. You can reach our support team via live chat or email at support@horlio.com.

What additional features does the Premium Suite offer?2024-11-19T23:56:05-05:00

The Premium Suite includes all Freemium features plus:

  • Unlimited AI-generated comments
  • Advanced LinkedIn automation features
  • Intelligent targeting based on keywords and criteria
  • Comprehensive analytics dashboard
  • Multi-campaign management
  • Team collaboration tools
  • CRM integration
  • Priority support
Is there any onboarding assistance available?2024-11-20T00:03:45-05:00

Yes, we provide onboarding assistance to help you set up your account and campaigns. Our support team can guide you through the process to ensure you get the most out of Horlio.

I am an agency. Can I use Horlio for my clients?2024-11-19T23:57:18-05:00

Yes, Horlio is ideal for agencies managing multiple clients. Our platform allows for multi-campaign management and team collaboration tools, making it easy to handle campaigns for different clients.

How can I provide feedback or suggest new features?2024-11-20T00:04:15-05:00

We welcome your feedback! You can send your suggestions or feedback to feedback@horlio.com. We are always looking to improve our platform based on user input.

How does team collaboration work in Horlio?2024-11-20T00:01:24-05:00

Team collaboration tools allow you to manage multiple users under one account. You can assign campaigns, share templates, and monitor team performance from a centralized dashboard.

Do you offer special pricing or plans for agencies?2024-11-20T00:00:14-05:00

Agencies can add additional team members to their account for $49 per month per member. For bulk or custom needs, please contact our sales team at sales@horlio.com.

Where can I find your Terms of Service?2024-11-20T00:04:49-05:00

Our Terms of Service are available on our website at Terms of Service. We encourage all users to read them carefully.

Do you have any resources or tutorials to help me use Horlio?2024-11-20T00:03:59-05:00

Absolutely! We have a comprehensive Resources section on our website, including tutorials, webinars, guides, and FAQs to help you understand and utilize Horlio’s features effectively.

Do I need to download anything to use Horlio?2024-11-20T00:01:09-05:00

Horlio is a web-based platform accessible through your browser. To connect your LinkedIn account securely, we offer a Chrome extension or manual cookie input. No additional downloads are required.

 

Is my data secure with Horlio?2024-11-20T00:02:06-05:00

Yes, we prioritize your data security. All data is encrypted in transit and at rest. We comply with GDPR and other international data protection regulations.

Is there a limit to how many engagements I can automate daily?2024-11-19T23:56:58-05:00

With the Premium Suite, you can automate up to 200 engagements daily, maximizing your outreach potential.

Are all features available during the free trial?2024-11-19T23:56:25-05:00

Yes, during the 7-day free trial of the Premium Suite, you have full access to all features included in the Premium plan.

How does Horlio automate LinkedIn engagement?2024-11-19T23:51:55-05:00

Horlio uses AI-powered technology to automate personalized comments and interactions on LinkedIn. By leveraging features like Person-Based Comments and AI-generated content, Horlio enables you to engage authentically with your target audience at scale, without violating LinkedIn’s terms of service.

Can I get a free trial of the Premium Suite?2024-11-19T23:53:59-05:00

Yes! We offer a 7-day free trial of the Premium Suite, giving you full access to all premium features so you can experience the full capabilities of Horlio.

How do you handle data privacy and security?2024-11-20T00:05:03-05:00

We use industry-standard encryption protocols to protect your data. Personal information is securely stored and only used to provide our services. For detailed information, please refer to our Privacy Policy.

How do I connect my LinkedIn account to Horlio?2024-11-20T00:01:43-05:00

You can securely connect your LinkedIn account to Horlio using our encrypted system through a Chrome extension or by manually inputting your LinkedIn session cookie. We ensure your credentials are safe and not stored on our servers.

How do I access the live chat support?2024-11-20T00:03:33-05:00

You can access our live chat support by clicking the chat icon on the bottom right corner of our website. Our support team is available 24/7 to help you.

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